Terms and Conditions

Last Updated: 02 June 2024
Table of Contents

Welcome to Wizbee IT. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. These terms and conditions outline the rules and regulations for the use of Wizbee IT’s services.

Do not continue to use Wizbee IT if you do not agree to all the terms and conditions stated on this page.

 

1. Introduction
    • These terms and conditions govern your use of our website and services.
    • By using our website, you accept these terms and conditions in full.
    • If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.

 

2. Services and Payments
    • The specific terms of each service will be outlined in the service agreement.
    • All payments must be made according to the terms specified in the invoice.
    • Late payments may incur additional charges as specified in the service agreement.
    • Additional fees may apply based on the situation which might not mentioned on service agreement.
 
3. General Terms

3.1 Confidentiality: We respect your privacy and confidentiality of information. All personal and business information provided by the client will be kept confidential and will not be disclosed to any third parties without prior consent.

3.2 Payments: Payment terms will be outlined in individual service agreements. Payment methods accepted include bank transfers, Mobile banking or cash payment. Any additional fees for late payments will be specified in the service agreement.

3.3 Termination: Either party may terminate the agreement at any time with written notice. Any services completed up to the point of termination will be billed accordingly.

3.4 Liability: Wizbee IT is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

3.5 Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Bangladesh.

3.6 Referenceswizbee IT holds the rights to show any service provided in the website as reference unless it causes any confidentiality issue.

 

4. Specific Service Terms
4.1 Graphics Design

4.1.1 Client Responsibilities: The client should provide all required information before the design process begins. This includes, but is not limited to, text content, images, and design preferences.

4.1.2 Delivery and Errors: Once a design is confirmed and delivered, Wizbee IT is not responsible for any errors. Changes to spelling or color are free at any time. However, modifications that require changing the main design will incur additional fees.

4.1.3 Design Approval: The client must approve the design within a specified time frame. Delays in approval may affect the delivery schedule.

4.1.4 Property Rights: All intellectual property rights for the final design will be transferred to the client upon full payment, except for any stock images or fonts that may have their own licensing agreements.

 

4.2 Website Development and Maintenance

4.2.1 Maintenance Period: Free website maintenance and support are provided for the first 3 (three) months, starting from the completion date outlined in the agreement, regardless of whether the project is fully completed or not. After this period additional fee will be applied based on our support plan or the agreement.

4.2.2 Client Feedback: The project requires timely feedback from the client. Wizbee IT is not responsible for delays caused by the client’s failure to provide necessary feedback and information.

4.2.3 Free Maintenance Inclusions: Free maintenance includes updating plugins and themes, performing backups, basic security, changing passwords, adding images to an existing gallery, uploading blog posts (client must provide all necessary information), and adding or removing users.

4.2.4 Domain & Hosting:
Wizbee IT can provide domain and hosting services upon request. Hosting fees will be charged separately and are not included in the maintenance period. All domain and hosting will be provided by third party and the terms and conditions for it are held by the respective provider.

4.2.5 Website Security:
Wizbee IT will implement basic security measures. However, we are not liable for any security breaches beyond our control.

4.2.6 Additional Services: Adding and setting up new plugins, uploading products, and any other services not mentioned will incur additional fees.

 

4.3 Online Marketing

4.3.1 Advertising Fees: Advertising fees for third-party services are paid in US dollars. If the client pays in a different currency, the exchange rate applied will be based on the payment date to the third party.

4.3.2 Design Costs: If not included in the offer, designing any marketing materials will be charged separately.

4.3.3 Additional Fees: Additional fees calculated by a percentage of the total amount paid to third parties, including tax, will be applied.

4.3.5 Campaign Management: Wizbee IT will manage the online marketing campaigns based on the client’s goals and budget. Any changes to the campaign strategy must be communicated in advance.

 

4.4 Product Photography

4.4.1 Transportation Fees: The client is responsible for all shipping and return transportation fees.

4.4.2 Liability for Damage: Wizbee IT is not responsible for any loss or damage to products during transportation.

4.4.3 Image Rights: The client will have full rights to the photographs taken, but Wizbee IT reserves the right to use these images for promotional purposes unless otherwise agreed upon.

4.4.4 Image Editing: Basic image editing is included in the service. Advanced editing or retouching will incur additional fees.

 

4.5 Printing Services

4.5.1 Proofreading: The client must proofread and confirm the design before printing. Wizbee IT is not responsible for any errors after printing.

4.5.2 Color Variations: wizbee IT will ensure high-quality printing services but cannot guarantee 100% color accuracy due to the differences between digital screens and print media. Clients should understand and accept that colors may appear different on screen compared to print media.

4.5.3 Payment Terms: Clients must pay at least 75% of the total cost before printing begins. Wizbee IT is not responsible for delays caused by the client’s failure to pay the advance amount.

4.5.4 Pricing: If pricing is divided into first units and additional units, printing at different times will be considered a new print job and will not be charged based on additional units.

 

5. Limitation of Liability

Wizbee IT will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website:

      • For any indirect, special, or consequential loss.
      • For any business losses, loss of revenue, income, profits, or anticipated savings.

These limitations of liability apply even if Wizbee IT has been expressly advised of the potential loss.

 

6. Intellectual Property Rights

6.1 Ownership: Unless otherwise stated, Wizbee IT and/or its licensors own the intellectual property rights in the website and material on the website and used in design. All these intellectual property rights are reserved.

6.2 Permitted Use: Clients may view, download, and print pages from the website for their own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

6.3 Restrictions: Clients must not:

      • Republish material from this website (including republication on another website).
      • Sell, rent, or sub-license material from the website.
      • Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose.

6.4 Third-Party Graphics: We use some graphics and images on our website that are downloaded from sources like Freepik, Flaticon, and other websites. The copyrights for these images are held by their respective sources.

 

7. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

8. Privacy Policy

8.1 Information Collection: We collect personal information by lawful and fair means with the knowledge and consent of the individual concerned. The personal information we collect may include your name, contact information, and payment details.

8.2 Use of Information: The information we collect is used to provide our services to you, including managing your account, processing payments, and communicating with you. We may also use your information to improve our services and website.

8.3 Data Protection: We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, theft, and loss.

8.4 Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to comply with the law, enforce our site policies, or protect our rights.

8.5 Cookies: Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

8.6 Third-Party Links: Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these third-party websites.

8.7 Consent: By using our website and services, you consent to our privacy policy.

8.8 Changes to Privacy Policy: Wizbee IT reserves the right to change this privacy policy at any time. Any changes will be posted on this page. You are advised to review this page periodically for any updates.

 

9. Variation

Wizbee IT may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.

 

10. Entire Agreement

These terms and conditions, together with the Privacy Policy, constitute the entire agreement between you and Wizbee IT in relation to your use of this website.

By using Wizbee IT’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions and our privacy policy. If you have any questions or concerns, please contact us here.

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